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Get details on Legit's powerful SLA management capabilities.
In line with Legit’s mission to help teams find, fix, and prevent the application vulnerabilities that pose the greatest business risk, the Legit ASPM platform delivers enterprise-grade SLA management and governance.
Designed for complex application security programs, this capability enables security teams to automate workflows, monitor progress, and enforce accountability, ensuring remediation happens as expected — at scale.
SLAs in application security: bridging security & development
SLAs serve as a critical “handshake” between security and development teams, setting clear timelines for vulnerability remediation. They also act as a key performance metric for assessing an AppSec program’s effectiveness and play a vital role in audit and compliance requirements.
However, managing AppSec SLAs at an enterprise scale is challenging. With hundreds of applications across varied risk tiers and business criticality levels, assigning the right SLA isn’t always straightforward. Not all findings require the same urgency — remediation priority should align with an application’s importance to the business.
Intelligent SLA management with Legit context
Legit solves the SLA management challenge by harnessing the power of the Legit context engine to automatically map an application’s business impact within the organization. This enables users to create advanced SLA rules that factor in contextual attributes like business criticality, ensuring that remediation efforts are prioritized effectively.
With this capability, security teams can fine-tune SLA due dates, address the most critical findings first, and stay SLA-compliant —effortlessly.
Legit SLA management & governance: enterprise-grade control & automation
Legit’s SLA management and governance capabilities ensure security teams can prioritize, track, and enforce SLAs efficiently — without unnecessary manual effort. Key features include:
Risk tiers
Not all application risks are equal, and rigid SLAs lead to extra work, missed deadlines, and inefficiencies. With Legit, teams can assign SLAs based on risk tiers and business impact, ensuring higher-risk applications receive higher prioritization.
Change management
In fast-paced development environments, static SLAs quickly become outdated. Legit dynamically applies SLA rules to severity changes, automatically adjusting due dates when issues become more or less critical.
Snoozing
To keep development cycles moving without impacting SLA compliance, teams can snooze findings, temporarily accepting risk for specific issues within a defined time frame.
Auditing & documentation
SLAs often play a key role in compliance, but tracking documentation can be burdensome. Legit provides detailed audit trails and reporting, including risk acceptance logs, ensuring alignment with industry standards and regulatory requirements.
Streamlined workflows
Managing SLAs manually is time-consuming and prone to errors. Legit automates SLA handling and integrates with existing tools like Jira, enabling teams to sync SLA changes, expiration dates, and status updates directly to tickets.
With Legit SLA management, security teams can stay compliant, prioritize effectively, and eliminate manual overhead, driving faster remediation at scale.
Learn more
Legit’s SLA management and governance capabilities help organizations optimize their AppSec programs, enforce compliance, and scale security operations efficiently.
Want to see how Legit streamlines vulnerability remediation and ensures SLA compliance?
Request a demo today!